Welcome to HVACARA (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://hvacara.com. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
1.1 Information You Voluntarily Provide
- We may collect personal information that you voluntarily submit through forms on the site, including:
- Contact Information: such as your name and email address when you sign up for newsletters, submit feedback, or contact us.
- Content Submissions: including comments, questions, or messages submitted through forms or other interactive features.
1.2 Information Automatically Collected
- When you visit our website, certain data is collected automatically, such as:
- Log Data: including your IP address, browser type, operating system, referral source, pages visited, and timestamps.
- Cookies and Similar Technologies: we use cookies to personalize your experience, track usage, and analyze performance. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To operate and maintain the website.
- To respond to your inquiries and provide customer support.
- To send updates, newsletters, or promotional materials (only if you opt in).
- To analyze usage patterns and improve our content and services.
- To comply with legal obligations or defend against legal claims.
3. Sharing of Information
We do not sell your personal information. However, we may share it with third parties in the following cases:
- Service Providers: such as website hosting, analytics providers (e.g., Google Analytics), or email delivery platforms that help us operate the site.
- Legal Requirements: if required to do so by law or in response to valid legal processes.
- Business Transfers: in the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- All vendors are required to process data in accordance with applicable data protection laws.
4. International Data Transfers
We are based in the United States. If you are accessing our site from outside the U.S., be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal and regulatory requirements.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Under California Law (CCPA/CPRA)
- If you are a California resident, you may request to:
- Know what personal information we collect, use, and share.
- Request deletion of your personal data.
- Opt out of the sale or sharing of your personal information (we do not sell data).
- Not receive discriminatory treatment for exercising your privacy rights.
- To exercise any of these rights, please email us at contact@hvacara.com.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected such information, we will delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date. If changes are significant, we may notify you by email or by a notice on the site.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, you may contact us at:
Email:
Thank you for visiting HVACARA and trusting us with your information.